Sun. Apr 28th, 2024

Automatic doors are crucial for people entering and exiting your building. They are constantly in use, and they can wear down over time.

Luckily, many issues are minor and easy to fix. This article will cover frequently encountered problems and their respective solutions.

Misaligned Parts

If your commercial door seems stuck where it can’t go or won’t close, it could mean multiple misaligned parts are involved. These could include anything from loose or rusted hinges to foundation issues that can cause the latches to get stuck.

If the eye is misaligned in the photo, the door may think something is in the way and get stuck. This is easily fixed by measuring the height of each eye from the ground and ensuring they are in line with each other. After completing the first step, try blocking your vision using a ladder and observe if your eyes respond by closing. 

Loose or uneven hinges can also cause the door to sag, taking the paint off the fender and leaving the jambs slightly higher than they should be. A helpful tool with two sockets on each end, resembling a wire, can be used to fix the problem. It can be aligned properly by bending or “springing” the hinge or latch side.

Broken Rollers

The rollers of an automatic door play a huge role in the system’s functionality. Still, they can also easily become damaged over time from misalignment, lack of lubrication, and even the natural effects of rust on the metal components. Suppose the rollers on your roll-up door are not functioning correctly. In that case, it can cause a chain reaction that affects various components, including the door coming off track and the drive gears and belts of the opener wearing out sooner than expected.

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A broken roller can cause various problems, including excessive vibrations and swaying when the system opens or closes. If you see these issues, contacting a commercial door professional as quickly as possible is important. A troubleshooting process will help determine if the door’s remote needs to be resynced. They may also recommend a more involved automatic door repair New York, like replacing the rollers or readjusting the alignments of the tracks. Their services can offer a prompt solution that ensures your business’s safety and smooth operation.

Dirty Locks

To ensure your automatic doors operate smoothly, keeping the locks free of debris is important. Lint can accumulate inside the lock and cause power loss to the motor and controller if not addressed. It’s recommended to have a qualified specialist inspect the doors for preventative maintenance, depending on how often they are used. Keep the door opening and closing gently to avoid damaging the locks.

If you notice your automatic doors malfunctioning more frequently, it is likely time to replace them. Not only do they need to adhere to ADA code requirements, but they also offer ease of access for customers and add professionalism to your business. If you want to upgrade your automatic door system, we recommend contacting our sales team for more information about the many options available. Our preventative service can help you avoid unnecessary repairs and extend the lifespan of your automatic doors. 

Electrical Issues

If the sensors detect motion, but the motor doesn’t start moving, there may be an electrical problem. The control unit is responsible for interpreting signals from the sensors and activating the opening and closing mechanisms, so if this part malfunctions, the door will act erratically. Look for frayed or disconnected wires connecting the sensors to the control unit, and ensure the motor’s limit switch isn’t locked.

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It’s common for automatic doors to experience problems after a power outage or a tripped circuit breaker. If the sensors and control system is working correctly, but the motor isn’t turning on to move the door, you can try resetting the circuit breaker for five to ten seconds. If that doesn’t work, call a professional to troubleshoot the issue. The motor is the most important part of any automatic door and can be costly to replace, so a professional must look at any issues with it.